For any questions about our services & products you can connect us at: info@rivtabeauty.com
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Frequently asked questions
Products
Quality
Others

Frequently asked questions

What is the MOQ?
The general MOQ (minimum order quantity) is 1000 pieces. For custom or specific products, please fill the form and we will contact you soon.
How long is your lead time?
Lead time is generally around 25-40 business days, and will vary by the order quantity, materials used, printing methods and moldings.
Which are the payment options?
Wester Union, Paypal and wire transfer are available.
For orders, you will need to pay 30% deposit, and 70% balance before delivery.
Purchasing orders subject to a 30% down payment at the time of order, with the balance due at the time of shipment.
How will goods be shipped?

At Rivta Beauty, we secure the lowest shipping rates and better ensure safe transit. Here are our recommendations:

Express freight: samples and small bulk orders.

Ocean freight: economical option for all international deliveries.

Train freight: the cheapest option (only for Europe and Middle Asia).

Air freight: the fastest, but cost effective.

Products

How can I get a sample?
You can fill the form to connect with us. We offer samples in stock ready to ship, and custom samples with customer specific needs.
Can I customize design?
Yes, of course! We offer a wide range of customization options when it comes to styles, material choices, details, and design elements.
What products can I order from Rivta Beauty?
At Rivta Beauty, we offer a wide range of products perfect for branding, retail and ecommerce store. These include wholesale beauty products, apparel, gift sets, and more.
What choices affect my pricing?
Pricing is generally affected by: material, style, size, printing, and order quantity.

Quality

How do you guarantee your quality?
Rivta Beauty offers quality management system, supply chain management system, complete quality control system, materials properties testing, certificate of compliance, and after-sales service to satisfy customers requirements.
Are your materials certified?
Rivta Beauty is passionate about sustainability. All materials are sourced with certification are used delicately.

Others

Will costumers in my country buy it?
All clients that imported goods from us have increased profitability by creating sustainable products that customers love.
Are you manufacturer or trading company?
We are a leading manufacturer of packaging supplies and products in China for over 30 years.
Do you offer design services?
By the moment, Rivta Beauty only design products for their own development.
Do you provide after-sales service?
Sure! If you meet any problem, we will get in touch with you ASAP.

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