Welcome to the RivtaBeauty FAQ library!
If you can't find an answer to your question, please contact us for further specific questions.
It depends on the items that you selected. The general MOQ is 500 and 1000 pcs / color / style.
We also offer promotional products in which MOQ is 200 pcs / color / style.
After receiving your inquiry, we will send you a quote:
– Within 1 business day for simple customized products.
– Within 2 business days for fully customized products.
Currently, we produce over 200,000 pieces per month and 2,500,000 pieces per year.
It’s possible to meet each other when we attend exhibitions, such as COSMOPROF Asia, COSMOPROF Bologna, Global Sources – and more.
In any case, if you want to visit us here in China, you are most welcome.
Our headquarter is located in the city of Guangzhou, about 10 km from Guangzhou North Railway Station, and 10 km from Guangzhou Baiyun International Airport.
We take great care to ensure that your products arrive safely at the desired address.
However, if you find any damages, we will do our best to solve these potential problems with full attention and quick timing.
To request a sample, you may complete the form, or contact to [email protected]
We offer samples in stock (as in the website) and customized samples (including branding, materials, colors, sizes, etc).
Customized samples generally take 7-10 days to handcraft and arrive to your address.
Samples in stock may arrive between 3-5 days depending on the destination country.
Yes, of course!
Our R&D and Design Department develop creative designs throught out the whole year.
Actually we have developed ourself more than 1700 items to provide new inspirations for your designs.
We prefer the following terms:
– 100% L/C at sight.
– TT. (telegraphic transfer): 30% deposit, and 70% balance before the shipping.
Mass production depends on your order details.
Generally, it takes 45 days to produce.
We can help you to arrange EXW (Ex Works), and FOB (Free On Board).
Normally, we provide shipping by air (takes around 7 days) and by sea (takes around 35 days).
We would handle shipping information for you and suggest the most reasonable way to meet your required time.
Yes, for sure they are welcomed!
Generally one piece per polybag, and a proper quantity in each export carton.
Customized packages are also acceptable.
We offer environmental standard certificates, such as GRS (Global Recycled Standard), GOTS (Global Organic Textile Standard), OEKO-TEX (Sustainable Textile Production) – and more.
Therefore we track our products officially.
We own a laboratory with machines that can test materials’ properties which help providing a sense of trust for our customers.
These machines include tensile tester, salt spray test machine, color assessment cabinet, color fastness tester, heat press machine.
We arrange our own QC (Quality Control) Department and third-party inspectors to ensure quality control.
You can also have your own inspectors to ensure the products’ quality.
Our collections also meet quality standard such as CA65, REACH – and more.
Everything will be scheduled in advance.
We will let you know the current situation 15 days before the specified delivery day, and will offer faster shippings if it is delayed.